Privacy policy
Introduction
We at Luxaeterna are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
By using our website and services, you consent to the data practices described in this policy. We may update this policy from time to time, and we encourage you to review it periodically.
How We Use Your Information
We use your information to provide and personalize our services, process your bookings, and communicate with you about your travel plans and our offerings.
Additionally, we may use your information for marketing purposes, such as sending you promotional materials and updates about our services, if you have opted in to receive such communications.
Sharing Your Information
We may share your information with third-party service providers who assist us in operating our business, such as payment processors, travel partners, and email service providers.
We require these third parties to use your information only for the purpose of providing services to us and to protect your information in accordance with this policy.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits.
While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. You can update your account information through our website or contact us for assistance.
You also have the right to object to or restrict our use of your information and to lodge a complaint with a supervisory authority if you believe your rights have been violated.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Links to third-party sites are provided for your convenience and do not imply endorsement or approval of their services or practices.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country.
We take steps to ensure that your information is treated securely and in accordance with this policy, regardless of where it is processed.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
Legal Basis for Processing
We process your personal information based on various legal grounds, including your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests.
Where we rely on your consent, you have the right to withdraw it at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Marketing Communications
With your consent, we may use your information to send you marketing communications about our services, promotions, and special offers.
You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected].
We are committed to addressing your inquiries and resolving any issues related to your privacy and the protection of your personal information.